Privacy Policy

The privacy policy governs the collection, usage and sharing of private information provided by the user to ZipCaars. User privacy is a top priority for ZipCaars and all efforts will be made to prevent unauthorized use of any private information divulged to ZipCaars. ZipCaars collects information from its users for the delivery and improvement of services and for the purpose of user safety. A user must be in agreement with the terms and conditions of this privacy policy in order to avail ZipCaars services. The user is free to suspend or terminate the services of ZipCaars by revoking his consent to the privacy policy. As a result of this, the user account and all related information with ZipCaars will be permanently deleted.

Personal Information

ZipCaars collects certain information from its users for the purpose of ‘user identification’ and background check. The following information is collected by ZipCaars when an applicant book a vehicle on its website:

  • Name
  • Contact Number
  • Postal Address
  • E-mail Address
  • Driving License detaila
  • Authorized ID details

By providing the above information, the applicant has voluntarily agreed to the terms and condition of this document. This information may be shared with third party providers to conduct background checks. All results will be kept confidential.

The following information is collected from the user during the rental period:

Location: ZipCaars has installed GPS tracking devices in all its vehicle in order to ensure the safety of the passengers and the vehicle. The location of all ZipCaars vehicles is tracked in real-time. The information will not be divulged publicly. However, the information may be shared with the concerned authorities such as the police or similar parties in the event of an accident or mishap. ZipCaars reserves the right to share any information pertaining to the location of the vehicle with insurance companies in the event of any damage/accident claim or theft.

Vehicle Use Data: Data related to vehicle use is collected and monitored by ZipCaars in order to prevent misuse and theft of the vehicle.

ZipCaars has the right to access a user’s driver record and vehicle history from the concerned authorities.